Why Us !

BENEFITS OF CHOOSING US

At Wisla Express, we prioritize our passengers and strive to deliver timely, reliable service. Forget the hassle of parking—leave your car at home! Our convenient door-to-door airport shuttle service will pick you up right from your doorstep. We offer a safe, dependable, and affordable solution for your travel needs, ensuring a positive experience every time. With shuttles running every 2-3 hours, our team of six dedicated representatives is ready to help you find the perfect option. Based in New Britain, Connecticut, we proudly serve the entire state. Whether you’re heading to the airport or the pier, Wisla Express is your trusted choice for convenient and stress-free travel.

Home Pick up / Drop off
Everyday Service
Safety & trust
Always on time
Convenience
Client Satisfaction Guarantee
Versatile Service
Upfront Pricing

NEED HELP? Call our team at (860) 229 7796

Got Questions?

We’ve got answers!

General service

Booking & payments

How many suitcases can I take with me to your shutlle ?

We have an allowance of 2 regular size suitcases and 1 carry-on bag per person. There is a $40 per bag surcharge for amounts exceeding these limitations. Passengers with oversized luggage or unusual items should contact our office at least 24 hours prior the trip. There is also additional $60 for any unregular luggage.

What is my pick up time ?

One of our representative will call you a day before your flight to give you exact pick up time for your travel day. Remember that we are providing a service to be at the airport 3 hours prior to the international flight or 2 hours prior to domestic flight. We ask for a 15 minute window beyond this time to allow for other pickups in your area or unexpected traffic delays.

Will the shuttle van be on-time ?

When we give you a pickup time, remember that there may be others in the shuttle van when it drops by to get you. This means that you should be ready to go about fifteen minutes before your pickup time, but we may not be there until about fifteen minutes after. There is a pickup window, therefore, of about a half hour in which you can anticipate us to be out in front. Don’t worry, though, because we will always get you to the airport or pier in plenty of time.

How can I find Wisla car when I arrive ?

Once you have collected any luggage and are ready to leave the Airport or Pier, you have to call Wisla Express call or text 860 281 6316 (also VIBER and WHATSUP) to contact dispatcher. If you have an advance reservation, you will be asked to give us either reservation number or name the airlines you came with. Dispatcher will inform you what time driver pick you up from your terminal. If you don't have reservation booked you have to call toll free number to check if there is any seat available and make a booking over the phone. Do not depart the airport or pier without having checked in or in any vehicle that is not clearly marked WISLA EXPRESS.

How long is the wait ?

For travel from the airport we will advise you of your waiting time when you check in with us. Vans depart at least once per 2 hours, but not necessarily on the hour. Average waiting time for pickup is 30-45 minutes, but it might take up to 2 hours if there is any flight delay or wait time for other passengers.

Can I call from the airport if I don't have a reservation ?

Yes, you can. You have to call toll free number Call or text 860 281 6316 also viber / whatsap  to check if there is any seat available and make a booking over the phone.

When should I call to make a booking ?

The sooner the better. Please remember that we have limited number of seats in our vehicles. The sooner you call to make a reservation the better for you. Once we confirm seat for you we cannot call you to refuse the service. And remember, do not wait till last moment because we might be sold out.

When I make a reservation, do I need to prepay?

Reservations for rides serve as a prepayment. We recognize that the majority of our guests prefer to pay for travel expenses by credit card. Once you arrive at your destination, you simply sign for the ride instead of waiting for change or credit card approval. After a long trip, it’s one less thing to worry about, which is why prepayment has become the norm for the travel industry.

Can I cancel my reservation ?

Please call our office at 860-229-7796 during our office hours with any change in your plans, at least 48 hours prior to your departure. Reservations are non-refundable. If reservation is canceled more than 24 hours before your departure, you will receive store credit for future use.

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If you have any changes to your reservation you must call us at 860-229-7796. Please do not send this form with the changes to your itinerary.
Always Best Price !

As low as
Base
$ 80 one way per person / based on the round-trip
from designated area : Park & Ride - Middletown CT (exit 21 of I-91), Union Station - Hartford CT, Park&Ride - Manchester CT (on the Buckland St) Wisla Express office - New Britain CT, Staples parking - Southington CT, Home Depot - Waterbury CT, Southbury CT, exit 16, Bridgeport, exit 8 from I-8,
As low as
Extra
$ 130 one way per person / based on the round-trip *
Starting from
Full
$ 315* for private charters

* additional charge may apply for distance pick up

$20 for area of Ellington CT,

$30 for area of Enfield CT, Colchester CT, Malborough CT, East Haddam CT, Tolland CT, Andover CT, Haddam CT, Coventry CT, Hebron CT, Suffield CT, Somers CT, Granby CT, West Simsbury CT, Canton CT, Harwington CT, Burlington CT

$50 for area of Storrs CT, Willimantic CT, Mansfield CT, Clinton CT, Madison CT, Guilford CT

$70 for area of Springfield MA, Agawam MA, Chicopee MA, Norwich CT, New London CT, Groton CT, Old Saybrook CT, Torrington CT, New Hartford CT, Litchfield County

$110 for area of Putnam CT, Stonington CT, Mystic CT

* additional charge may apply for all reservations for flights departing JFK/LGA/EWR before 8 am.

Please be notified that our last regular shuttle is leaving JFK/EWR at 10.30 pm. Later shuttle is available upon earlier arrangement.

Discounts for groups starting from 3 passengers

How does it work?

Shuttle to the airports / piers

Shuttle from the airports / piers

Step 1

Call our office at 860.229.7796 to make reservation or send us a request from here. Be prepared to give us full information: - date of travel - name of the airlines, flight number and time of your flight / name of the pier and cruise departure time - pick up address - full name of passenger - contact phone number - payment information

Step 2

Be prepared that Wisla Express will call you a day before your trip to inform about pick up time. Remember to inform us about any additional luggage or any changes to your itinerary.

Step 3

On your travel date make sure that you have your phone with you, in case driver would like to call you before your pick up time. Please know that the van will arrive within 15 minutes of your scheduled pick-up time. This means the van may arrive 15 minutes before or up to 15 minutes after the scheduled time. Please make sure that you are ready and waiting at the pick-up location at the beginning of the scheduled window.

Step 4

Shuttle stop at your terminal, either at the airport in front of the airline entrance, or at the pier in front of dock number. Enjoy your trip !

Step 1

Call our office at 860.229.7796 to make reservation or send us a request from here. Be prepared to give us full information: - date of travel - name of the airlines, flight number and time of your flight / name of the pier and cruise departure time - pick up address - full name of passenger - contact phone number - payment information

Step 2

Upon arrival and after collecting the luggage please call or text 8602816316 (whatsapp and viber)


COMING SOON

Travels Wisla Express in 2025

New York :

26 May,16 June,21 July,11 August,15 September

Niagara :

13-14 July,17-18 August,7-8 September
Last day to book a trip is no later than 2 weeks prior to each date.

26 May, 16 June,
21 July, 11 August, 15 September

New York

7.00 - 7.30am

Departure

9.30 - 10.00pm

Arrival

7.00 - 7.30 am Departure from Connecticut
DAY I

Our tour begins at Battery Park with a ferry to Liberty Island, that brings us close to the Statue of Liberty - the classic American icon, symbol of freedom. After the cruise we will head to Wall Street, to see all of the landmarks of the financial area, such as the Charging Bull statue and New York Stock Exchange. The next stop is the World Trade Center, home of the new Freedom Tower and the September 11 Memorial. Next is Times Square, a constantly buzzing tourist magnet; one of the most visited places in the world. The lights are blinding, the crowds are thick, and the noise is infernal, but that’s Times Square.

Here you will have around 2 hours free time. You can spend your time at Central Park, 5th Avenue, Broadway - everything is located nearby. You can also choose to go to the Observation Deck - either at Rockefeller Center or The Empire State Building, and look out over the city. For those who are interested in visiting museums we recommend going to Museum of ModernArt (MoMA) or Madame Tussauds Wax Museum, both located near Times Square.

9.30 - 10.00 pm Arrival in Connecticut

Explore the magic of new york city, one of the most amazing cities in the world.

Take a walk around the Statue of Liberty . Discover the city from Wall Street's skyscrapers to the neon of Times Square.

Highlights:

  • 1 day tour - Sunday
  • Transportation in a coach bus
  • Ticket for ferry to Liberty Island included
  • Guided tour through the city
  • Discounts for children under 12 years
2-day tour with English speaking tour guide

Washington DC

6.00 - 6.30am

Departure

10.00 -10.30pm

Arrival

DAY I
6.00 - 6.30 am Departure from Connecticut
2.00 - 2.30 pm Arrival in Washington, D.C.

We will start with a cruise along the Potomac River. It is nice way to relax and capture great photographs of the nation's capital. After the cruise we will walk to the White House and US Capitol Building - one of the most recognizable historic buildings in Washington. At the end we will go to the National Mall, an open area national park which contains memorials and museums. We will see: Lincoln Memorial, Vietnam Veterans Memorial, Jefferson Memorial and others.

DAY II

We will see: Arlington National Cemetery, with the Eternal Flame at the grave of President John F. Kennedy. Then we will go to Smithsonian Castle and Museums - huge complex of 17 museums. You can choose your museum: National Air and Space Museum (with the largest collection of historic air and spacecraft in the world), Natural History Museum (family favorite, offers variety of artifacts including an 80-foot dinosaur skeleton, a life size model of a blue whale, and an enormous prehistoric white shark).

2.00 - 2.30pm Departure from Washington DC.
10.00 -10.30pm Arrival in Connecticut

Discover capital of the united states.

See all the best sights in one comprehensive tour - the White House, the Capitol Building and Memorials. Enjoy a cruise on the Potomac River and discover the Smithsonian museums.

Highlights:

  • 2 days tour - Saturday & Sunday
  • 3 stars hotel with a breakfast
  • Transportation in a coach bus
  • Boat ticket for the Potomac river cruise
  • Guided tour through the city
  • Discounts for children under 12 years
13-14 July, 17-18 August, 7-8 September

Niagara Falls

6.00 - 6.30am

Departure

10.00 -10.30pm

Arrival

DAY I
6.00 - 6.30am Departure from Connecticut
2.00 - 2.30pm Arrival at Niagara Falls

We will see all three Niagara Falls: American, Horseshoe (on American side) and Bridal Veil at different angles. We will walk in the raincoats at the Cave of the Winds, which brings you closer to the waters of Niagara than ever. After the elevator ride down deep into the Niagara Gorge, we will take a series of wooden walkways that lead to the hurricane deck - a mere 20 feet from the towering Bridal Veil Falls. At the end we will see Niagara Falls illuminated at night - spectacular views of the Falls with the colors of the rainbow.

DAY II

Ride aboard the Maid of the Mist. The journey begins at the bottom of the Observation Tower, where you will be provided with a souvenir rain poncho. The Maid of the Mist will take you to the base of the American Falls and then to the base of Horseshoe Falls, through the crashing waters and massive rock formations.

2.00 - 2.30 pm Departure from Niagara Falls
10.00 -10.30 pm Arrival in Connecticut

Discover one of the most amazing wonders of the world.

Take a ride aboard the Maid of the Mist and take the Cave of the Winds walkways to go right up to the base of the Falls.

Highlights:

  • 2 days tour - Saturday & Sunday
  • 3 stars hotel
  • Transportation in a coach bus
  • Maid of the Mist and Cave of the Winds
  • tickets included
  • Guided tour at Niagara Falls State Park
  • Discounts for children under 12 years
1-day tour with English speaking tour guide

Radio City Music Hall

7.00 - 7.30am

Departure

9.30 -10.00pm

Arrival

7.00 - 7.30 am Departure from Connecticut

Our tour begins at Battery Park with a ferry to Liberty Island, that brings us close to the Statue of Liberty - the classic American icon, symbol of freedom. After the cruise we will head to Wall Street, to see all of the landmarks of the financial area, such as the Charging Bull statue and New York Stock Exchange. The next stop is the World Trade Center, home of the new Freedom Tower and the September 11 Memorial. Next is Times Square, a constantly buzzing tourist magnet; one of the most visited places in the world. The lights are blinding, the crowds are thick, and the noise is infernal, but that’s Times Square.

Here you will have around 2 hours free time. You can spend your time at Central Park, 5th Avenue, Broadway - everything is located nearby. You can also choose to go to the Observation Deck - either at Rockefeller Center or The Empire State Building and look out over the city. For those who are interested in visiting museums we recommend going to Museum of Modern Art (MoMA) or Madame Tussauds Wax Museum, both located near Times Square.

9.30 - 10.00 pm Arrival in Connecticut

Explore the magic of new york city, one of the most amazing cities in the world.

Take a walk around the Statue of Liberty. Discover the city from Wall Street's skyscrapers to the neon of Times Square.

Highlights:

  • 1 day tour - Sunday
  • Transportation in a coach bus
  • Ticket for ferry to Liberty Island included
  • Guided tour through the city
  • Discounts for children under 14 years
What people say about us?

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Contact info

157 Broad St, New Britain CT 06053
8am – 6pm Monday - Friday
8am – 3pm Saturday
Holidays might affect office working hours
Office:
1 (860) 229 7796
office@wislaexpress.com
Company Policy:

All sales are final. Transportation is not refundable after purchase. To obtain the credit, cancellation must be made at least 48 hrs prior to the flight. Last minute cancellation (less than 48 hrs before the flight) is a subject to 50% penalty.

Company Policy Wisla Express

Cancelation Policy

All sales are final. Transportation is not refundable after purchase. To obtain the credit, cancellation must be made at least 48 hrs prior to the flight. Last minute cancellation (less than 48 hrs before the flight) is a subject to 50% penalty.

Service Policy

The purchaser can obtain schedule information by calling our office 860 229 7796 or email questions to office@wislaexpressct.com or visit our website www.wislaexpressct.com. We reserve the right to modify the schedule at any time. However every effort is made to remain on schedule. The use of Wisla Express LLC shuttle is limited to the regular schedule service of the company.

Wisla Express LLC will not be responsible for delays caused by weather, road or traffic conditions, mechanical failure or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.

All our representatives work very hard to ensure the best service to all passengers. If for any reason you miss your original shuttle from the airport due to delay of your arrival, you will be placed on the next available shuttle.

Service is provided on 7-10 passenger vehicles.An adult must accompany passengers under 18 years of age.

Seating aboard vehicles operated in interstate is without regard to race, color, creed or national origin.

Luggage Policy

Wisla Express, LLC allows two (2) pieces of checked baggage and one (1) carry-on piece for each passenger. The maximum weight is fifty (50) pounds each and the maximum size is sixty-two (62) inches (length plus width plus height) for each checked bag. The maximum size for a carry-on is (45) inches (length plus width plus height). Additional charges may apply for extra luggage. Baggage in excess of (50) pounds will not be accepted for transportation unless the passenger can provide additional help in the loading and unloading of the baggage with the driver. Please contact us if you are transporting unusual objects including but not limited to large boxes, bicycles, surfboards, golf bags, skis, TV or any other items which do not fit into standard luggage. Additional charge may apply. We reserve the right to refuse boarding to passengers who have not advised of any unusual objects as referenced above prior to their reservation. Customer hereby indemnifies and holds harmless Wisla Express, LLC, its employees from and for any and all claims relating to lost/damaged luggage and personal property.

Instructions from airports, piers

To obtain service from JFK, LGA, EWR (Newark) or Pier ( New York, New Jersey) all passengers must first clear immigration service and pick up their luggage, then call the designated emergency number 860 281 6316 or toll free number 1 877 378 4192 to speak with representative.

Wisla Express LLC reserves the right to wait for all other passengers arriving at the same time as you. We have no control how quick each individual will pick up the luggage.

REMEMBER: Drivers do not wait at the arrival hall and do not have ability to help passengers at baggage claim because it is inside custom and border patrol secured area.

Service refusal

We reserve the right to refuse boarding to passengers under alcohol or drugs influence, as well passengers who have not advised of any unusual objects prior to their reservation.

Wisla Express, LLC allows travel with animals, based on previous agreement.